Frequently Asked Questions

Everything you need to know about your GOLDENAGE shopping experience.

How long does shipping take?

Domestic orders are typically processed within 1-2 business days and arrive within 3-5 business days. International shipping times vary depending on the destination but generally take 7-14 business days.

What is your return policy?

We offer a 30-day return window for all unworn items in their original packaging with tags attached. Please note that sale items and intimate apparel are final sale.

How do I determine my size?

Each product page features a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit, or contact our support team for personalized advice.

Are your materials sustainably sourced?

At GOLDENAGE, we prioritize ethical craftsmanship. We work with certified manufacturers to ensure our fabrics are high-quality, durable, and sourced through responsible supply chains.

Can I change or cancel my order after it's placed?

To ensure fast delivery, we begin processing orders immediately. You can request a change or cancellation within 60 minutes of purchase by contacting our customer service team.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer flexible payment installments through Klarna and Afterpay.